Privacy Policy

Introduction

Welcome to http://pdr-for-body-shops.dentrepair-talk.com! We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, manage, and protect the personal information of visitors and users of our website, applications, and associated services.

Scope

This policy covers all aspects of our digital presence, including but not limited to our main website, mobile applications, online forms, newsletters, and any other interactive features. It is important to emphasize that this policy does not extend to external platforms or third-party services accessed through links on our site, as they have their own privacy practices which we encourage you to review.

Processing Activities

Your interactions with us may involve several activities, including:

Using our applications and services as an authorized user, where we process your account details and usage data.
Visiting our websites, which tracks user behavior through analytics tools for improvement purposes.
Subscribing to newsletters or marketing communications, which involves tracking email interactions.
Making purchases, which requires payment information processing.
Providing feedback or reviews, which contributes to our product development.

Personal Data Collection

We collect a range of personal data as described below:

Account Information: This includes user names, passwords (hashed and salted), and profile details.
Payment Information: Credit/debit card details, billing addresses, and payment transaction records.
Financial Information: Bank account numbers (for direct deposits or refunds) and financial history for accounting purposes.
Purchase Information: Order history, product preferences, and shopping behavior.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data.
Location Data: GPS coordinates and location-based services data.
Feedback and Reviews: Content of user comments, ratings, and suggestions.
Social Media Information: User profiles, posts, and interactions when you connect our services to social media accounts.
Product Information: Details about products or services you show interest in or purchase.

We acquire this data through direct user input, automated tracking tools, and third-party service providers.

Cookies

Cookies are small text files placed on your device by our website or applications for various purposes:

Strictly Necessary Cookies: Ensure basic functionalities like login sessions and site navigation.
Preference Cookies: Remember user preferences and settings to enhance the user experience.
Analytics Cookies: Track website usage, gather analytics data, and improve service performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We adhere to data retention policies that are in line with applicable laws and industry best practices. The retention periods vary based on the type of data:

Personal information related to account management is retained for as long as the user maintains an active account.
Transaction records may be kept for financial reporting and tax purposes (up to 7 years).
Cookies are deleted or anonymized after their purpose is served, in accordance with your cookie preferences.

Security Measures

We implement robust security measures to safeguard your personal data:

Encryption of data during transmission and at rest.
Secure third-party processing partners who adhere to strict privacy standards.
Regular security audits and updates to protect against potential threats.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not intentionally collect personal information from this demographic.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access, rectify, or erase your data.
Restrict the processing of your data in specific circumstances.
Request a portable copy of your data for use with another service provider.
Object to or withdraw consent for data processing activities.
File appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact us using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be notified via our website and/or email.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access requests:
Email: [email protected]
Address: [Privacy Team Contact Address]